Visit 1 :
First of all I visited this service center Shop No 6 Mulani Complex BD Kamgar Chowk, Somnath Nagar, Kharadi, Pune, Maharashtra 411014 – I waited for 3 hrs because technician was not available for 3 hrs. When I asked him where were you he said I had gone for training, software update was done but nothing happened, neither he gave me a job sheet which realme support asked me later on twitter chat. Please stop giving services from third party
Visit 2 :
Second time I visited Shagun Chowk, Deluxe Fortune, Shop No.310, 3rd floor 3rd floor, mall, Pimpri Colony, Pimpri-Chinchwad, Maharashtra 411018, after three hrs observation finally I only made them convinced there is an issue. Finally after that my battery was replaced and software was updated. Still the issue was not resolved. I wasted 7 hrs here yesterday
Visit 3 :
Stayed in service center for 9 hrs with motherboard replaced – Shagun Chowk, Deluxe Fortune, Shop No.310, 3rd floor 3rd floor, mall, Pimpri Colony, Pimpri-Chinchwad, Maharashtra 411018, I was told final solution would be given hence I showed up in service center even the motherboard was replaced, issue was still not resolved
I had shared unlimited proofs over different channels like Twitter, LinkedIn, Realme tech person etc. however below proof will make even a layman understand that issue persists.