My name is Puja Ghosh and I am writing to express my dissatisfaction with the lack of cooperation and non-refund of the admission fees paid to your educational institute.
I enrolled in Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service on 23/01/2023 and paid the admission fees of 15, 000, Receipt No. FVKSL23REGR58. However, due to some personal reasons, I want to discontinue my course.
I understand that your institute has a non-refundable policy for the admission fee, but I hope that you will consider my request based on the exceptional circumstances that I am facing.
Furthermore, I have made several attempts to reach out to the concerned department, but I have faced difficulty in getting a response from them. The lack of cooperation from the institute is causing me a lot of inconvenience and stress.
