This is regarding cibil information updated on your behalf of ms poonawalla in credit records. I have never taken a loan from your institution still reported a loan on me on rs 26000/- and current balance of rs 9115/-
I have raised a dispute in my cibil but got the confirmation that this information has been provided by your end is correct. I am not able to understand how this can be done when i have not taken any loan from you and still are not checking their records to correct it? Repeatedly i am raising the cibil dispute and receiving the same response from the cibil team.
This is badly hitting my credit rating when showing an outstanding balance even though i have not taken any loan? Who will take the responsibility of my credit hit because of your error?