Ibibo Web Pvt Ltd is Bus got canceled and didn’t get refund yet

Dear Team,
I had booked a bus from Ahemdabad to Anjar ( Gujarat) but the bus was cancelled by the operator and we were told by them and Goibibo team that i will get my refund within 7 days and meanwhile Goibibo team will connect with me.
But Neither i have received any call nor refund for my booking.
This is highly unprofessional by such a customer oriented company like Goibibo
Please look into this matter as soon as possible

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