I booked a trip from Bharat Holidays worth ₹ 7000/- (Details attached) on 26/11/21 by paying ₹2000/- with a condition that the balance payment will be made before commencement of trip. Ms Kritika Verma of Bharat Holidays was dealing with the trip further, . So, the offer looked attractive, i immediately booked it on the same day. The trip was to commence on 20/6/19. However, within a week they started demanding balance payment which i denied as i was short of money at that time.
In june, i waited for them to follow up for payment. But they didn’t called up. So, on 26/11/21 on my own called up ms kritika and told her that i wanted to Hotel Voucher and cab & and bus details. she told please make the payment 4500..
I had no option but to pay the additional ₹4500 demanded by the company. I got a call from her senior who assured better service and asked me to make payment immediately. i am continuously being harrassed by Kratika as she made false commitments with me. He made this trip a disaster and ever since i booked my package. Now They are not refunding my money .Please don, t put your money in this fraud company. They will attract you with low price once you paid the advance then they show you their real color. Now they force you to pay full amount. When your tour date coming then directly asking for more money over and above the agreed price which is almost double. When you asking for cancellation they told its non refundable money. Paisa doob jayega don’t put your money.
