Godrej Properties is Wrongly trying to charge Holding charges

I have a Flat Booked and is now ready for possession in Godrej Eternity project in Bangalore. My registration got done on 29th April 2022. After registration was completed Godrej never contacted me to guide me for process of taking possession of my property. After 24 days I wrote a mail asking for the process then Godrej RM Anshu wrote back asking me to take possession by 29th May 2022 or after that they would start charging Holding charges from me. Due to travel schedule I cannot come to Bangalore (I live in Delhi and Chennai) before 15th June 2032. Godrej team is not resolving this issue. Please help get a resolution from appropriate authorities

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