Money debited from bank account, but NO Tickets/ Confirmation Emails/ Texts.
Customer Care/Support portal useless without a Trip ID.
How are Customers with failed transactions, without a Trip ID supposed to reach you ?
This is clear malpractice to take over customer’s money. Demand immediate attention and resolution to this matter.
Payment 1: Amount debited twice, without Tickets.
Trx [protected] – Rs. 8, 358 – Acc# **4361 – 11th July 2019.
Trx [protected] – Rs. 8, 358 – Acc# **4361 – 11th July 2019.
Payment 2: Amount debited without Tickets.
Trx. [protected] – Rs. 7, 808 – Acc# **4361 – 11th July 2019.
