Website:goibibo.com
Hotel booking done=4 May 2022
Hotel booking cancelled =4 May
Applicable=100% refundable
Refund status- technical issue failed
14May today and no resolution or contact
I feel cheated
Worst customer care approach where there is no way to talk to anyone about refund
Every day each executive follows one approach to communicat ethe issue but never gets to solution
Every day every day executive asks to wait 24-48 hours and i call back to hear no resolution